I highly, highly recommend BJ. Excellent customer service. Very nice guy. As he worked, he took time to engage in conversation with me and my husband, which made us very comfortable.
Honest, reasonable price, and they do not rip you off compared to big competitors in the Dallas area. THANK YOU. I will continue to use your company if I have any issues and will be referring family and friends!
BJ was our plumber, and he was very professional. He made sure to explain why things weren’t up to standard and what he was going to do to correct the problem. BJ was awesome, and he did everything with a pleasant disposition. I will always request BJ for all my plumbing needs.
I had a leaky mess in the garage. I called Troy and Sons Plumbing at 2:32 pm. The dispatcher was on it! BJ arrived at my door 30 minutes later! BJ inspected the situation and then offered suggestions for the best plan of action! The job was complete by 3:12 pm!! Thanks, BJ, for your kindness, great service and professionalism!
Very professional and quality work! Quick response at reasonable prices. I will use them again and recommend them to my friends.
Beyond grateful for Troy and Sons Plumbing. I’m an out-of-town property owner, and Troy and Sons Plumbing was amazing, prompt, and very professional. Micah’s communication was excellent. He walked me through the entire repair to make sure I was completely satisfied. I would highly recommend Troy and Sons Plumbing to anyone with their plumbing needs.
Micah and Brandon came out and did excellent quality work. They were both very polite and professional. I will definitely be using Troy and Sons Plumbing in the future! A++
The company’s website was easy to navigate and provided detailed information. They were quick to respond to my email request to schedule services, and their prices were reasonable. BJ and Cameron were on-time, professional, friendly, and explained everything they did. BJ and Cameron were knowledgeable and efficient in completing the 2 installations. They answered all of my questions. I will definitely call them for all my plumbing needs in the future!
BJ and Micah were very responsive to our clogged pipe problem and need for a quick repair to accommodate upcoming company. They explained everything they were doing and offered a number of choices along with their respective prices so we could make an informed decision. I would absolutely call them again.
BJ came out to check our water heater to see why it was leaking. He was very thorough, professional and easy to work with, and we didn’t feel like we were pressured at all. I will definitely give Troy and Sons Plumbing a call for all of our plumbing needs.
Troy and Sons Plumbing answered my call on a weekend and had someone replace my water heater on a Sunday morning. They were friendly, professional, knowledgeable and did a great job! Best price around too!
Very knowledgeable dependable and helpful. Not the cheapest in town, but worth the price.
Excellent to work with. I would 100% have them come back for any other plumbing issues that may arise.
I am very pleased with the work done by Scott and Micah from Troy and Sons Plumbing. They fixed both of my toilets. They are extremely knowledgeable and genuinely interested in helping you to resolve whatever your plumbing problems are. I was so impressed by their professionalism and willingness to help me and answer any questions I had that I’m having them come back and install a new hot water heater. I highly recommend Troy and Sons Plumbing.
Troy and Sons Plumbing was amazing to work with. We just bought a new-to-us home and noticed the water pressure was below subpar. They came out and quoted us the work and explained why we were having the issue. When we closed on the home, they were out here the next business day and fixed our issue. They then headed over to our current house because we had some pinhole leaks develop over the weekend. They were kind, on time, and professional, and we will definitely be using them again for all plumbing issues.
Scott and Tyler came out to fix a slab leak. These guys were awesome and very knowledgeable. They were very respectful, and I wish I would have found this company sooner. I will definitely use this company for all my plumbing needs. Thanks, guys!!!!
I highly recommend Troy and Sons for any plumbing! They were very professional and worked efficiently. Tami was quick to get me a quote and time of service. You will not find anyone with a better service and price.
They were on time & did an outstanding job! Very professional & trustworthy! Five stars all the way!!!!
They were able to make an appointment for the next day. I needed bathtub copper pipes relocated and to set a new garden tub. Scott did a wonderful job, and Tyler did a great job setting the tub! I highly recommend working with Troy and Sons Plumbing. Great local company.
We have used them before. They have been very professional, and I would recommend them to anyone.
Thank you for your prompt service. Your service tech, BJ Ward, & his assistant were prompt, professional, on-time, and worked quickly to diagnose the problem and make the necessary repair, so I no longer have “musical pipes”!!! Again, thanks for sending technicians, such as BJ Ward who was courteous explaining the repair needed and what the cost would be. His service van had the necessary parts on board, and they were able to fix my issue in less than an hour.
Very nice! Norman showed up on time & fixed all my problems. Honest & fair price for services. Highly recommend!
When I tell you that these guys are FANTASTIC, they are. I spoke to Troy personally, and he and his guys are respectful, knowledgeable, caring, and treated me with respect. Thank you sooooo much, Troy and Sons Plumbing! If I could give 10 stars, I would.
Before we called Troy and Sons Plumbing, another company gave us a quote that was nearly double what we eventually paid. I called first thing this morning for a second opinion through my wife’s urging. They arrived within an hour with our quote, and the new unit was installed by lunch. This was even with dealing with a complication from our old unit. We will definitely use them again, as we will most likely need more repairs with our house being older. I have never had such great customer service as with this company!!!!! Thank you so much from your highly satisfied customers!!!
I can’t begin to tell everyone how pleased we are with Troy and Sons Plumbing! We called late Thursday, and they were here first thing Friday morning. We needed a bladder and valve replacement on our hot water heater. Troy took the time to explain everything. He even spoke with my home warranty agent to get everything taken care of. The work was done in less than an hour and at an amazingly low price! Troy was nice enough to replace a drain in our tub. He didn’t have the part at that time but made sure to stop out later in the day to handle it. His sister runs the office and has the beat customer service! I will definitely recommend to everyone and use them again!
I have always received excellent service at a fair price.
Quick response and very reasonable with comparable warranties to the larger companies. I would highly recommend Troy to do the work and Tammy to schedule!
Troy and his son were quick to find the problem and solve it in less than an hour. His response time to my inquiry was also quick. They were in and out in time for me to make it to my doctor appointment. I would recommend them if you have an emergency. I also received a military discount. Thanks, Troy!
They were very quick, professional, reasonable, and a step above the rest!
I contacted Troy and Sons Plumbing to request a quote and was contacted by the owner in less than 10 minutes. Once we discussed what seemed to be the problem, we scheduled an appointment within the same week. He advised he was booked solid, but still made time to fit me in. I received a call the day before reminding me of the appointment and a text message the morning of advising that the technicians were en route. The techs arrived on time and were able to resolve my issue at a reasonable cost. They were professional and had state-of-the-art equipment. I’d definitely recommend Troy and his crew for all of your plumbing needs.
Great, quick job fixing a shower drain leak. Professional and efficient. They cleaned up the area after the repair.
Austin just fixed a leak in my wall. He was very professional, and the cost was very reasonable. I will definitely use Troy and Sons Plumbing if I need to in the future. Highly recommended.
I used Troy and Sons Plumbing last year. They installed a new dishwasher & installed a water filter in our kitchen (that had to be installed to the water line. We have used a lot of plumbers over the years, but this company has been the very best! They were prompt getting here. The installations of the dishwasher & the water filter went very well. We had them installed last summer & we have had no problems at all. They also fixed our ice maker, which we had fixed 3 times before & kept breaking down. Norman knew exactly what to do & it has been working great. No leaks, no problems! Also, we received a very large bill from the water company, and Troy came out himself & checked everything. He didn’t charge a penny & said he likes taking care of his customers. The cost of the installations & ice maker was very reasonable. We have lived in Paulding County 26 years & this plumbing company is the one everyone should use if you want a professional who will do a top-notch job & won’t rip you off.
Super responsive and great service. I called early today and was scheduled for the next day. Tammy called back to let me know they had a cancellation and could get to me same day! Great guys to deal with, and I highly recommend!
We found a waterline leak into our basement. Troy and Sons Plumbing came out on a Sunday and had it up and running in a few hours. Great job, and they were so nice. I highly recommend them.
The team at Troy and Sons Plumbing is great! They’ve always been extremely responsive, for both emergencies and scheduled services. At our previous house, our water heater failed, and they replaced it same day. Now that we are in a new house, we had them proactively replace the water heater with a tankless system, and it is amazing! They are professional, courteous, responsive and fair. We won’t use any other company but Troy and Sons.
Troy, Norman, and David, thank you so, so much! You are just amazing!
Troy is one hardworking person. He worked for me while he was in high school, and I coached him in baseball. Tremendous work ethic as a teenager. He always got the job done with a great attitude.
I’m extremely pleased with the efficient manner in which Troy responded to our plumbing problem and the quality of work performed.
Great customer service and delivery of work from Troy. Friendly, on-time and good work.
Very professional and came on time. The job was done in a timely manner. Very pleased with the work. I would definitely use them again
They were quick to respond and did quality work to repair two leaks.
My water heater died, and I needed a new one installed ASAP. I was contacted within 15 minutes of placing my request for service, and they were on site within 2.5 hours. Given the circumstances, I was very pleased with their responsiveness and their work.
He charged me $225 to install one kitchen faucet. I got a call from the company and they apologized for the overcharge and informed me they were sending me a check for $75. I never asked them to do that– they just did it on their own! Just got the check in the mail. I will definitely use them again! They earned my trust back!
My water heater failed Easter Sunday afternoon. I put the request in HomeAdvisor, and within 5 minutes, Troy called me to see what help I needed. He had Norman out the next morning, and one hour later, I had a new water heater. Fast, high-quality work at a fair price, and he didn’t mind me looking over his shoulder and asking questions. I can’t recommend this business enough.
I’m happy I read the reviews before contacting another plumber. Troy called within minutes of my online request and was here on time. They inspected where the pinhole leak was coming from, made the repair, and made other recommendations that I will definitely follow up on. I intend to use this company again. Very professional and reasonably priced. My worries are over.
Quick, easy, affordable! These guys know how to get it done. I would trust them to complete another job anytime!
Troy was very courteous and contacted me quickly and was able to meet my schedule. The job was done in the most professional way.
I had loudly squealing pipes with any water running, so I did some internet research and found it could be related to the water pressure regulator. I started searching for a plumber. I found Troy and Sons Plumbing on Home Advisor, read all of their posted reviews, and then called and talked to Troy. He was very forthright with answers to my numerous questions (too much internet research?!) and also quoted a better price than my first bid. There was no charge for someone to come out and assess the job on-site, so Norman came and confirmed there were fees to be added. I called Troy and scheduled replacement of my water heater, expansion tank, and pressure regulator. While they were here doing the replacements, they also explained the benefits of having a shut-off lever on the water heater itself, so I had that added at just a minimal additional charge. They were prompt, efficient, did an excellent job, and cleaned up the work area before departing. I had two slow-running drains that I asked if they had time to look at, and they generously cleaned those at no additional charge. I have had two major plumbing jobs done before, each with a different plumber, but now Troy and Sons will be my go-to for any plumbing jobs they handle.
They did a great job. We had another plumber originally hired to replace our water line. However, they were not capable of doing the job. Troy and Sons Plumbing was called in to do the job, and what a great job they did. They exemplified professionalism and excellent customer service. Troy listens to his customer’s needs and goes that extra mile to make sure his customer is pleased. Troy and Sons knows their trade well. We were so impressed with their work & expertise. They finished this project in a timely manner, and they cleaned up, showing that they take pride in their work. I highly recommend them. You won’t be disappointed. Thanks, Troy and Sons, for being so dependable and giving us a good price as well.
Excellent service. They fixed my one problem and found a couple of others that would have become an issue. We were able to address them that day on the spot. Nice save!
On time, courteous and installation done professionally. He also fixed my wobbly kitchen faucet when he noticed it!!!
Great people to work with. Personable, professional and reliable.
They made a recommendation that saved me over $100. They came when they said they would and did what they said they would do. They kept me informed of progress. On time and honest– what more could I ask?
Even though they were busy doing a job clear across the other side of Atlanta, they honored their word and came out after that job, after hours, traveling through a storm, to get the job done. Much appreciated!
Norman and his son (who was being trained by his father) fixed all the items from my inspection report (loose toilets, leaky faucets, pop-up drain assemblies not functional, and inoperable shower diverters) while I was walking them around showing the problems. Another plumber quoted $325 to fix everything. With Troy and Sons, I was only charged a service fee ($45) for coming out. I definitely put their card on my fridge, and we will hire them for all future plumbing needs. Very honest and trustworthy.
My water heater was 13 years old. T&P valve was leaking. They were on time and suggested replacing not repairing due to the age of the unit. Fortunately we did as suggested. The expansion tank had completely failed, and we would not have known had we just repaired. They did a great job, leaving it clean. They used a quality Rheem 50-gallon water heater. They checked the house pressure, and it was fine. The price was competitive.
They went over and beyond to help us. Arrived on time, gave an upgrade, were courteous, and remained within the price quoted.
They went over and beyond to help us. Arrived on time, gave an upgrade, were courteous, and remained within the price quoted.
They showed up on time and were very pleasant and extremely efficient. They identified a simpler solution than I would have imagined! I would recommend the company to everyone.
They were great. My wife had them do a few more jobs when they came, and everything was perfect. I would have them come back in a heartbeat. Very personable and professional.
Troy and Tami are the best. Super professional, flexible and extremely customer-focused. I’m thankful to have found such a great team.
My old hot water heater was leaking. Todd called me right away and was out later that day to replace it. Great service. I would recommend to anyone needing plumbing work done.
Troy was quick to respond to my e-mail. Before I could actually see the contractors available, he called me. He asked for my business. With someone eager to do the work and willing to ask for it was a refreshing idea. The job was done very quickly and with a professionalism unheard off today. He’s a keeper.
This company was outstanding. I loved the fellow who came to do the work. He was quiet, confident, fair and just a plain good guy.
What wonderful quality, service and value. I called at 6pm, and they came at 9am on the button. They repaired a couple of other items at a reasonable price. I will definitely use them again and recommend to other folks.
My showers were not very hot anymore, and I thought I was going to have to replace the cartridges in all 3 of them. Norman came out and adjusted the scald valve, and boom! I have hot water again. I appreciate the honesty of these guys and would trust them with any of the plumbing issues at my house! Thank you, Norman, for saving me money today! This is not the first time I’ve called on these guys. Every visit is professional and affordable.
Great customer service from technician B.J Ward. He was willing to explain every step of the process and my options I had available. I would highly recommend.
Norman and Brandon were very professional and very kind. They took care of my plumbing issues very quickly and in a skillful manner. Thank you!
Norman, Brandon, and Bryson from Troy and Sons Plumbing did an excellent job at replacing our tankless water heater. Troy and Sons Plumbing was fair in pricing (worked some magic to get a better product and rate), knowledgeable, responsive, on time, and professional. They found issues along the way that they “just fixed”. When we mentioned that we had some items to fix at our rental house, they gave us a quote and took care of those items the same day (a Saturday). They worked from 7:30am to 6:00pm. They followed up the next day to check on us. I really could not have asked for a better experience and will be referring them to friends as well. Thank you for a job well done!
Troy and Sons Plumbing replaced my entire plumbing and did a wonderful job. The extra time they took to make it neat and serviceable goes along way. The team they have is very responsive and professional. I’m very happy that I choose Troy and Sons.
BJ came out, found the leak, and make the repair. Probably took 30 min. Great service,
It is with great pleasure that I recommend this respectable, and professional team. Mr. Troy himself came to my house to oversee some extensive plumbing repairs that I was getting done at one time. He truly has a fantastic crew working for him. His sons, who are very knowledgeable, answered all my questions. Mr. Norman is another pro beyond rating, not to forget Tyler, a very energetic and much-involved technician whose only goal is customer satisfaction. The cherry on top of the cake, I never got overcharged. On two different occasions, they’ve extended their generosity and took no money for a job well done! This company truly keeps the American flag very high; they are about honesty, hard work, and customer satisfaction. Thank you, Mr. Troy, and may God keep your business prosperous!!!
It’s good to have someone local that does good-quality work. My basement was completely framed with no plumbing. Norman and Brandon came and installed a sewage pump, did the rough end for a shower, and installed water lines for the sink. So far everything looks superb. Once the basement is finished, they will come back and finish the rest of the installation.
I would like to thank Troy and Sons Plumbing for sending out BJ and Austin. Both gentlemen were informative each step of the way. They let us know what they were going to do and how they were going to do it. We had main pipes that needed to be replaced. I appreciate the cleanup as well. I couldn’t even tell they were here. This is our second repair with this company. Hopefully we will not need them again, but if so, we will call them again. Shout out to Ms. Tammy as well. Very pleasant and helpful. Thanks again!
Second time using Troy and Sons Plumbing. Highly recommend and will definitely use them again. Thank you for your professionalism.
BJ showed up the same day we needed help. He was very informative, was respectful of me and my home, and will have a returning customer for sure! The upfront cost was the end cost– no upsell. I’m very pleased!
This the only plumbing business for me. Great guys, and their work is highly professional.
Scott installed a new faucet in my kitchen. The old faucet was not fixable. He said I was smart to have purchased my own. He explained everything he was doing. Very detailed & friendly. Troy and Sons Plumbing is my new plumber. I will recommend Troy and Sons Plumbing. Great job, Scott.
Scott & Michael did an awesome job. I would recommend them highly for any plumbing needs.
As always, they are the best. Their work is excellent, and they do their best to get to you quickly.
We have used your company several times and appreciate the timely, efficient, courteous, and competitively priced service. Scott was very knowledgeable, efficient, and professional. Troy and Sons Plumbing is our go-to plumber.
I recently had an opportunity to speak with Tyler of Troy and Sons Plumbing about my kitchen faucet. He was so patient, professional, and knowledgeable!! I left confident after speaking with him that my problem had been resolved. Therefore, it is without hesitation that I recommend this company.
My neighbor recommended them to me, and I give them 5 stars!! I will recommend them to all of my friends! They were on time, knowledgeable, professional & did top-quality work!!!
My toilet was backing up, and I needed a repair. I wanted to use a business in my community, so I found Troy and Sons Plumbing on Yelp, as they are located in Dallas. Scott came out and did an assessment and was conscious that a same-day repair could potentially do water damage to my floors, so he scheduled to come the next day. He was very polite and efficient. My toilet is running perfectly. He even looked at my low-water-pressure kitchen faucet and repaired it at no cost because it was a simple fix. I would highly recommend this company and will be using them again if I should have another plumbing issue.
I live in NC, and my mother lives in Dallas, GA, so when she called me saying she had no hot water, I knew I had to help her out. I contacted some friends and was advised this is a wonderful plumbing company. I called myself and set everything up. They came out and did a great job and got her hot water heater replaced. She is happy. That’s all I can ask for! Thank you, Troy and Sons Plumbing.
Troy and Sons Plumbing was recommended to me by another plumber for an exterior leak. It was the water line from the street unfortunately. They were responsive, got me on their schedule quickly and were very reasonable. The icing on the cake is they went around and gathered ALL of the location flags put down by the utility companies and cleaned up the dirt mess caused by removing and installing the new line. Amazing service and polite and professional staff.
The technician was a great guy. Very friendly and knowledgeable. He explained everything to me and made sure that I was completely satisfied before he left. He is a valuable asset to your company. The lady whom I spoke to on the phone was very friendly. I felt like the pricing was very fair. If you ever have any plumbing needs, this is the company to call!
Norman came very quickly after my call. He fixed the problem, educated me, and followed up with a call. Great service. I will recommend him to all my friends.
I cannot say enough good things about these guys. They did a great job and went above and beyond my expectations. They did the repair in a timely manner and were very professional. I would recommend them for sure!
A main line leak was coming into the house right next to my house. Troy was very prompt and professional. He removed his shoes when he had to come into the house and made sure the job was done correctly. He noticed the builder never sealed around the main line coming into my foundation, so he sealed the pipe correctly. Reasonable price and excellent quality and service!!
I recently had this company fix and update my leaky pipes in an older home. The workmanship was beautiful. I was in need of immediate service, and they were very accommodating. You will not find this quality work, with the best customer service anywhere else. Not to mention totally reasonable prices. I couldn’t be happier. Highly recommend.
I’ve had the pleasure of using Troy and Sons Plumbing’s services twice (water heater once and main water line busting once), and both times they have been fantastic. They arrived on time and were extremely professional and courteous. They got the jobs done very well and to my satisfaction.
Troy and Norman did a good job for me. Kept my job on schedule. Thanks.
They did a great job and came on time even though it was a Sunday. I highly recommend their service.
Norman and Troy (and son) were extremely helpful and gracious, especially the first time Norman came out to re-light the pilot light on my hot water heater tank and explained that I would eventually need to replace it due to its age. About a month later, the pilot light went out again (late Saturday night), so I opted to replace the tank and avoid another cold shower. Troy was very kind to return my call that evening and agreed to come out the next morning to change out my tank. Troy and his son arrived as promised, replaced the tank, and even suggested I contact my HVAC tech to fix my gas pipe to avoid any carbon monoxide issues. Thank you, Norman and Troy!! I’m loving the (really) hot water!
Troy was quick to answer my call and was very professional. He said he could schedule me for the next day but would send his team over if they had time today. They actually made it out in about 2 hours that same day and spent the time to locate the issue and clean the blockage. The 2 gentlemen who came out did a fantastic job and were very knowledgeable. I will be calling them back if I have any more plumbing needs.
As I headed out the door to work, I noticed water on the garage floor. A quick inspection revealed that it was coming from the water heater room. My husband concurred and noted the specs of our existing water heater. I found Troy and Sons Plumbing, and Tammie answered the phone. She indicated they could have someone here to install a new water heater this afternoon. We set the appointment, and I gave her the specs for the size we needed. The installers showed up with all the supplies right on time, but it turns out I gave them the wrong size, so Troy and his son brought over the correct-sized water heater. So we still had it fixed the same day. Very nice folks. Good work. I would definitely use them again for any plumbing needs.
Our water heater failed one evening and was leaking all over the garage floor. It was beyond warranty, so we had Troy and Sons Plumbing out to replace it. They came out the next morning, offered a fair price, and did the work quickly and professionally, answering my many questions along the way. Great work. I would recommend them to anyone!
This was a great experience for a painful issue. The team was prompt, gave a competitive quote, and finished in a couple of days.
They did an awesome job. I would give them an A+ if I could.
Amazing company to do business with. We had a water leak that was on our side. They came out last night and worked their butts off to get us up and going. With all the rain, wind and digging, they got it fixed for us. We even got dirty to help them so it would be a faster process. Very reasonable in price, and we will definitely be using them again. I highly recommend Troy and Sons Plumbing. Thank y’all so much for all the hard work.
They came out first thing this morning, replaced my water heater, and had everything cleaned up and done with no hassle. Low price and great work.
Professional plumbing company. They came up with a good solution at reasonable price. Other quoted estimates were much higher or really didn’t want to take on a challenging job. Well done!!!
We purchased a 1968 old house, and Troy and Sons Plumbing updated all the plumbing. They are the very best! They are honest, fair, and experts in the field. I would 100% recommend them to anyone with any plumbing issues!
These guys are awesome! Professional, experienced, and still personal. I wouldn’t call anyone but these fellas for my plumbing needs!
Mr. Norman, Mr. David, and Mr. Troy, thank you. You went above and beyond, and I really do appreciate it. I called after another plumber sent the home warranty plumber and they left my kitchen sink in worse shape than when they started and wanted to charge me twice the reasonable price. Mr. Troy said he would have someone here in the morning, and he did. Mr. Norman saved the day and my wallet. Mr. Troy was giving me the worst case scenario after Mr. Norman and David had spent all day working on the sink drainage. But by the grace of God and Troy and Sons Plumbing, I have a working kitchen sink!!! I used them about 4 years ago for the same problem, and now I know just to call them FIRST. Thank you. Awesome customer service.
They came out right away, and they did the work promptly and quickly. They were great. They were very nice and efficient along with affordable.
Troy returned my call quickly. He sent out Josh and Norman the same day. They were professional and did an excellent job. I will definitely hire them again, and I highly recommend them.
They were on time and did a great job. I would definitely use them again.
Very prompt response after explaining my problem. They brought everything they would need and were finished fast. Price was nice too. Thank you.
Great customer service and family-oriented. Fast and efficient. Pricing was great as well, as I chose Troy and Sons Plumbing over national and local services. I would recommend them, and I will use them again for my plumbing needs. They installed a hot water heater for my family and I.
I called and talked to Troy after seeing the reviews. I’m glad I did. They completed a very professional and clean replacement of my water heater. The experienced installers knew exactly how to efficiently perform the job. I will definitely use Troy and Sons Plumbing for future plumbing issues. It’s great to have an affordable and competent option that allows me to use a local business in my community.
My renter said both guys where very friendly and professional and did the job in an out. The bathroom has leaked, and the builder didn’t install it right. They came in, braced it, sealed it up and were so nice to call me and tell me the problem and then didn’t charge me. Yes, you heard it right. He was so honest, and I feel so bad two guys on salary and a truck with wear and tear on his vehicle and insurance on them and the vehicle did not charge for the trip out. I intend on sending them something for their time. My renter couldn’t believe it, and the people at the grocery store overhearing my conversations could not believe it. We are in shock. I can tell you they are from the old school. They treat people right. God bless him and his company. I would not use anyone else ever.
They were courteous and prompt. They did the job for the quoted price.
Troy and Sons Plumbing came out to install a new tankless water heater and make a few maintenance repairs at our house. They were prompt, courteous, and professional. I would strongly recommend using them!
My project was for a shower faucet repair. Very professional and timely work. I will absolutely go back to them in the future.
They were very responsive and communicative!! That ranks as top priority on my list!! They went over and above to get the job done to my complete satisfaction. I will only call Troy and Sons Plumbing in the future!
On time, resolved the problem and good price. I will use Troy for all my future needs.
They did a great job. I had other plumbers before, but Norman knows his trade well. They replaced our kitchen faucet & fixed the water line on our refrigerator’s ice maker. I had 3 other plumbers who tried to fix our ice maker but weren’t able to fix correctly. We were so impressed with their work & expertise that we decided to have them install our new dishwasher and put in a water filter under our sink. They will finish these projects this coming week. I highly recommend them. You won’t be disappointed. Thanks, Troy & Norman, for being so professional, dependable, and giving us a good price as well.
Professional, punctual, courteous and helpful. I would not hesitate to use them again!
I wouldn’t hesitate to use this company again. They responded to my problem within 30 minutes, and the service person was there in approximately one hour. Everything was gone over and explained in detail, and the work was completed the same day. Great service person and company!
The repairs were a little more costly than I expected, but they got to the root of a problem that had been 5 years in the making and had stumped others. They were on time, courteous and professional and completed the work quickly. I’ve found my plumber!
They replaced a water pressure valve that was causing the water main to vibrate inside the house. They were flexible with scheduling and pricing, and the job was done right. The water pipes are also very quiet now compared to before, so no vibration or sounds of rushing water permeating the house. I will use them again!
The service representatives arrived on time and completed the work efficiently. I am very pleased and will call them again for my next plumbing need.
Arrived on time, very knowledgeable and informative, and reasonable. I thought there was a major problem, but Norman knew better! Also, he put on shoe covers before entering my home– very important to me! I would highly recommend Troy and Sons!
I received a call from Troy and Sons within minutes of doing an inquiry on the website. I was told a plumber would be at my home in a few hours. Norman and Josh arrived on time. They fixed the leaks in a short time and charged a reasonable fee. They were both friendly and professional. I will not hesitate to use Troy and Sons again and would recommend them to anyone.
They replaced an aging gas hot water heater. Prompt, courteous and experienced techs. I would use this company again and recommend them to friends.
They were very informative and showed me the most cost-effective way to go.
Troy and Sons Plumbing did an awesome job replacing my thermostats and elements for my hot water tank! They were fast, very friendly and gave great customer service! I called around to find a technician, and 9 other companies gave me the run around, never called back and quoted me crazy prices. I will always use Troy and Sons for my plumbing needs! They treated me like family 🙂
They showed up on time and did the work quickly and efficiently. It was a simple drain cleaning, with no major fixes needed. I would recommend them without hesitation.
Excellent service and customer relations. Fast work. They gave me a quote the same day and had the job done with a couple of days, which included installing a new shower and bathtub. Great work.
Both BJ and Cameron did a fantastic job replacing our water heater. They came by the same day I called, and their service was quick and efficient. The price was very reasonable, and I ended up paying less than what some of the big-name companies quoted me. Highly recommend.
Our water heater stopped working yesterday morning, so I called plumbers, including Troy and Sons Plumbing, to get a quote and see when they could come out to fix it. I called and reached Tammy, who was incredibly helpful, provided a quote, and answered all of my questions. They were able to get a new water heater installed for us the very next day. Norman and Brandon from Troy and Sons Plumbing showed up on time and were polite and very fast. Now we’re up and running again in one day, and we got the best price of any plumbing company I called. I will definitely use again.
Norman and Brandon came out to our house at the end of their day and did a fantastic job fixing our water leak. These guys are great to work with. 5-star review!
Absolutely an amazing company. We were out of town, and our rental had a gas leak and no hot water. They made it a priority. Not many companies I’ve had to reach out to for one thing have ever done that! We will never use another company. VERY AFFORDABLE!
The service tech who came out to do the repairs (Norman Turner) was awesome. He’s very professional and knowledgeable. The work and price were well worth it. I high recommend Troy and Sons Plumbing.
BJ installed a new water heater at my home. He was polite, professional and continued communication with me during his visit. His knowledge and professionalism allowed me to 100% listen and trust his recommendations. I will be requesting BJ for any future services needed.
It is always a great experience when contacting them. Everyone is so nice. The service is always priced fair and on time. A++
BJ and Micah were great! Very professional and fixed our problem when other local plumbers were no shows. I will definitely use again and recommend to others!
We had Troy and Sons Plumbing come out for an ejection pump installation. This was our third time using them, and they are always a pleasure to work with. The technician, BJ, was very knowledgeable and helped to not only explain what was happening, but WHY it was happening. They make sure you get taken care of, and they’re a rare breed of company. Customer for life.
WOW! If I could rate Troy and Sons Plumbing ten stars, I would! I called them mid-morning TODAY, and to my surprise, I was able to get a 4 PM appointment today! BJ, the plumber, was early! My existing toilet had to be replaced. BJ went out of his way to help and advise me! The new toilet I wanted required BJ to go back to the shop to get it. He left and came back to my house promptly and installed the new toilet in less than an hour. How impressive! BJ was friendly, polite, and professional! The price was reasonable for the toilet and the work performed. Troy and Sons Plumbing has a customer for life! Because of the more-than-excellent customer service that BJ and Troy and Sons provided today, the next time I have plumbing problems, I wouldn’t consider contacting any other company!!!!!
They were able to get someone out to my house within an hour. BJ quickly found the problem and was able to give me several solutions based on the problem and cost. He was fantastic. We are new to the area, and it’s nice to have found an honest and experienced company in the area. Thank you, BJ and Troy and Sons Plumbing!
I called on a Tuesday, and they were able to make it out that Friday. Scott replaced our toilet in no time, He was on time and so nice. He left the job clean and in great shape. I’m very happy and will use Troy and Sons Plumbing again!
Scott Chandler with Troy and Sons Plumbing did the work. He was very personable and professional. He said he has 41 years in the business, and it showed. Troy and Sons Plumbing should be proud to have someone of his expertise as part of their team. Prices were reasonable, and I am happy with the result. I would not hesitate to recommend them.
My PRV was bad. I called Troy and Sons Plumbing on a Friday afternoon, and they sent someone Saturday morning. Scott came out to take a look and gave me a reasonable quote. He also had the part needed with him, so he replaced the valve right then. The job was done quickly, and I couldn’t be happier with the results and price. While he worked, Scott and I chatted about the weather, cars, family, etc. Super friendly and knowledgeable guy.
We were having issues with the pilot light on our water heater. Troy and Sons Plumbing sent Scott out the same day. He was courteous and professional. These guys do great work, and their prices are better than any other company around. Highly recommend.
Great service. They were on time and fixed the pipes with no problem. Highly recommended.
We had an awful leak at our water heater. Fully expected to have to replace the entire thing. We had Norman come out, and he looked it over and informed us just the expansion tank and some of the piping needed to be replaced. We are so ignorant when it comes to plumbing that he honestly could have told us the whole thing needed replacing, and we would have taken his word on it. Great to find an honest company that doesn’t rip you off!!
Scott was an absolute pleasure. He was on time and very thorough for both our consult and service appointment. Very professional. We would definitely use Troy and Sons Plumbing again, and we highly recommend Scott.
Highly recommend Troy and Sons Plumbing, I sent a message in the morning, and my issue was fixed by 12:30 pm. Scott was absolutely amazing. He showed up on time, went straight to work to figure out the problem, and fixed it. He was very professional and kind. Thank you, Scott, for saving me from the brink of insanity due to a toilet issue.
This is a great company. Amazing service! Our water heater went out and started leaking. They came out right away and replaced it. They were courteous and professional. Such great customer service! It’s hard to find companies like this. I highly recommend them.
Very reasonable price and great quality of work! A pipe burst in my front yard, leaving my lawn soaked. They were intentional to fix the issue while minimizing the damage to the lawn from digging/heavy machinery. I would definitely recommend to anyone!
Norman was extremely professional when at our house. Norman arrived well within the timeframe that Troy had let me know that he would be there by. He installed a toilet and a sink for us, and left after verifying everything was working perfectly. They took a potentially stressful situation and made it easy! Thanks!
Troy and his sons (nice people) came to fix my garbage disposal. They were quick and efficient and worked at a fair price! I would recommend them in a heartbeat!
Last week, we discovered a water leak in a service line at one side of our property. I called Troy and Sons first thing in the morning, and they were here to help by lunchtime. In order to make the repair in the service line, some extra work needed to be done inside the house. All the work was done well. It looks neat, clean and sturdy, which is an improvement on the original pipe work that came with our house. The work site was left clean and orderly in our garage, and the yard was put back in place where he had to dig. All this was done at a reasonable price. Troy and Sons Plumbing is knowledgeable, hardworking and reliable. We will be calling them again if we need plumbing services in the future.
My water heater went out, so I spent last night reading and researching companies and came across Troy and Sons Plumbing. After reading several comments, I decided to give them a call, and I think it was the best call I ever made. They were able to get someone out quickly to review the situation and give me an estimate to correct the problem, which I was more than pleased with. When inquiring about when the repair could be done, they were able to do it immediately (which was awesome, as we had no hot water). They were very professional, knowledgeable and able to answer all my questions and address my concerns. Upon completion, they checked their work to be sure it was working properly. I would highly recommend this company to anyone and give them 5 stars. My only regret is I cannot give them higher than 5 stars. They are without a doubt my go-to plumbing company!
I really appreciate the honesty and expertise of Troy and Sons Plumbing! They spent several hours at my house to locate a leak and were able to save us a lot of money by replacing an old pipe underground. They were friendly and knowledgeable and followed up with a call to make sure we were pleased with their service. We most certainly were and are very grateful. We will definitely use them again and recommend them to others.
My water heater cracked and needed to be replaced. Troy and Sons Plumbing offered competitive pricing and was able to come out the same day to replace it. I felt Troy and his team were professional and honest and completed the job in a timely manner. I was able to get a quote for some other jobs around my home and will definitely have Troy and Sons come out again!
Our water heater suddenly stopped working late one night. I had called several companies and had one scheduled to come out that afternoon. I tried looking further into this particular company and could not find anything other than the name and phone number. They didn’t even have a website, so I became uneasy with my decision. I then searched and found Troy and Sons Plumbing. I sent a message and received a call first thing that morning. Someone was here to assess the problem and came back later that day and installed a new water heater. They were very professional, and prices were in line with what others charged. I’m very pleased with this company and will have them back again for a couple more plumbing issues we have.
We had a leaky shower that needed a cartridge replaced. These guys were fast, friendly, reasonably priced and on time. I’ll be calling them for another job soon and would not hesitate recommending them. I chose them based on reviews and wanted to confirm those reviews were accurate.
Excellent. They upgraded me to a bigger water heater, and everything was done to great satisfaction. They responded very quickly to my call.
I had had 4 plumbers out here before. Nobody had been able to fix that ice maker, and they fixed it. They did it all, and they did a really, really good job. They did all of that in a day. They didn’t charge much at all to fix our ice maker. We had a lot of stuff done then.
This was a great experience for a painful unexpected project. The team did an excellent job of minimizing the damage to my lawn and interior drywall where the piping was. They were fast, professional and friendly. I would hire again.
I have used Troy on many jobs and would highly recommend him to anyone. Professional and quality work every time.
Great experience and pricing with same-day service. They replaced a hot water heater for me. Very clean removal, and the install and was finished in less than 2 hours. Professional crew that answered all of my technical questions. I will definitely use again in the future.
Shout out to the service tech from Troy and Sons Plumbing who saw my frustration on the pipe & fittings aisle at Home Depot (where neither of the HD associates could get freed up from other customers to help me) and spent a good 10 minutes helping me solve a gas line need! Troy and Sons Plumbing rocks!
This company is awesome. It has been a long time since I have received service as good as this. I called them at 10:30 this morning, and by 1:30 the same day I had a new water heater. They were courteous and very professional, and it cost about 30% less than what another company quoted me. I highly recommend them for any of your plumbing needs.
I messaged late in the evening, and they had a crew there the next morning. Professional and fairly priced.
Prompt, professional, polite, proficient, neat, explains quote & performs!
Very efficient. The tech worked as soon as he got here to resolve my issue.
They were out at my place within 1 hour, fixed it quickly, cleaned up, and were upfront and clear in all communication and their rates, which were very fair. Thanks for your help.
Tammy in the office communicated with me during the week, which I really appreciated. I set an appointment for 2 pm, and she called to let me know they have a window of 2 hours. However, the tech was there when I arrived at 2:05 pm. He quickly got to work, even had to leave to get a part, but returned promptly. He repaired the water line under the sink and replaced my tub fixtures. He explained exactly what he was doing, and also what I would need to do in the future. And I had a written estimate before he began any work. They aren’t cheap, but for such great (and super-prompt) service, I’m willing to pay for it. Especially on a Friday afternoon!
I had an emergency, and the company I had used in the past was not responsive. I called Troy and Sons Plumbing, and they took care of the problem within two hours. Their prices were better, and their service was great.
Professional, reliable, honest and affordable. Had work done on my main sewer line, and these guys were great good-hearted people. I’m extremely happy with their service. Great company. I recommend them overall. One of the best companies out there for your plumbing needs.
They called me immediately after I put the request in and were able to come to our place first thing in the morning. I would definitely recommend their service to anyone.
Call back was very prompt, even though my issue was not an emergency. Troy was very professional. The employees arrived early and completed the replacement of a pressure relief valve and the home shutoff valve in 45 minutes. The cost was well below market. Thanks again to Troy and your team!
Troy is a professional businessman. He offered good advice at the same time being attentive to what I wanted accomplished. We quickly reached an agreement, and the work was done in an extremely timely manner. I am now a loyal customer. Quality work at a reasonable price and a true desire to provide service and pass on applicable knowledge make for a valuable member of our community. I highly recommend you give Troy a chance to earn your business.
Very professional and knowledgeable. They fixed my faucets and cleaned up everything before they left. Great job. I would highly recommend.
We found a leak on a Wednesday afternoon around 4:30. I found Troy, called him, and he answered immediately. He said he could come out to my house around lunchtime the next day and check it out. He came and saw that we needed to replace our faucet. Since I was at work and my husband was not home, Troy went to Home Depot, took pictures of similar faucets, bought the faucet, and installed it. Not only did he do that, but he also checked out another dripping faucet in our master bedroom that wasn’t part of our initial request. They were friendly, helpful, knowledgeable and downright good people. My disabled mother lives with me, and they were courteous and kind to her while I was away. My husband made it home in time to meet Troy. I’ve been eyeing a new shower head that I plan to have Troy and his team install soon. You can’t go wrong with hiring this team. Thanks a million, guys!!! 🙂
I was very pleased with the work they did. They repaired the toilet in the master bedroom that was leaking. I am on a very TIGHT budget, and I prayed the repair would cost no more than a certain amount, and my prayer was answered. They were quick and very neat. I feel like they treated me like family. They seem to be good southern guys. I would definitely use them again.
They were great. Same-day appointment, a reasonable price, and a great job.
Troy and Sons Plumbing did a great job. They gave me good advice on water heater replacement and did the job on time within budget. I would highly recommend them and will use them again in the future for all my plumbing needs.
They came out on short notice and replaced my leaking water heater. Friendly service, fast and a job well done.
Troy came when he said he would. He found and diagnosed the problem, asking if I wanted to go ahead with repairs. He did the repairs in just a half-hour! The charge was exactly what he had quoted. Thanks!
They were prompt, and service was clean and very well executed. Very satisfied!!
They came to my house and fixed a pressure relief valve at half the cost of other estimates. They also repaired a leaky faucet for no additional cost. I would recommend their company to a friend.
They actually saved me money. Another company had been out for an estimate and recommended $1,500 more in work, which included trying to scare me and my family. Troy and Sons was able to diagnose and fix the issues without the scare tactics.
Troy and Sons Plumbing is an exemplary business. I am very pleased with the job that Troy did today clearing drains. He is honest, reliable, and reasonable. He does not try to take advantage; I wish I could do business with people like him for other area projects. I will definitely call Troy and Sons for future plumbing needs.
I received a call from Troy within minutes after talking to a representative. Customer service was excellent. The price of the water heater and charge for installation were reasonable. My experience with Troy and Sons Plumbing was great.
Troy sent his plumbers over promptly. They installed my new water heater within the estimated timeframe. My experience with Troy & Sons was great. They provided an excellent service & value.
Very nice and fast response. They came out the very next morning to take care of the job. Their prices were in line with other companies, but their service stood out the most to me. Thank you, Troy, for all your help. You are my plumber now. Your service far exceeded my expectations.
They got back to me quick and were at my house at 9 am the morning after I contacted them the evening before. They did a great job.
They came quickly and repaired my leaking pipe. The price was reasonable. Thanks, Troy
Quality service. Experts in the field. I would also like to mention that they were very informative.
It was a small but much-needed job. They called and showed up very promptly and were very nice. I would definitely use them again.
He went above and beyond what I was expecting. He fixed what needed to be done.
Troy and Sons Plumbing was the first to respond and came within just hours. Two guys showed up and got the job done at the agreed-upon price. The job was done (replaced my water heater and removed the old one) same day within hours.